Privacy Policy

Last updated: February 1, 2025

At Convisnta, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses or services
  • Sign up for our newsletter
  • Complete forms or surveys on our website
  • Contact us directly
  • Participate in our promotional activities

The personal information we may collect includes:

  • Name, email address, and contact details
  • Billing information and payment details
  • Professional background information
  • Course preferences and learning objectives
  • Feedback and survey responses

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website
  • Click patterns

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. See our Cookie Policy for more information.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Process and complete transactions, and send related information including confirmations and invoices
  • Respond to your inquiries and fulfill your requests
  • Send administrative information, such as updates, security alerts, and support messages
  • Personalize your experience and deliver content relevant to your interests
  • Improve our website, products, and services
  • Develop new products, services, and features
  • Conduct research and analysis to better understand how users access and use our website
  • Communicate with you about our services, offers, and promotions
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity

3. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These third parties have access to your personal information only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

With Your Consent

We may share your personal information with your consent or as otherwise disclosed at the time of data collection or sharing.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to receive a copy of your personal information in a structured, machine-readable format
  • The right to withdraw consent - the right to withdraw your consent at any time where we relied on your consent to process your personal information

If you wish to exercise any of these rights, please contact us at [email protected]. Please note that we may ask you to verify your identity before responding to such requests.

For California Residents

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

For European Union Residents

If you are a resident of the European Union, you have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Address: 350 Bay Street, Suite 1200, Toronto, ON M5H 2S6, Canada
  • Phone: +1 (416) 555-8765